
Outstanding Customer-Service Strategy Helped Create $30 Million Business
How do you take a small, mom-and-pop car parts business and turn it into a $30 million, online retail blockbuster?
The secret, according to FCP Euro owners Scott Drozd ’03 (CLAS) and Nick Bauer, is that you always, always, always put the customer first, and never stop growing, developing and expanding your business. Continue Reading