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Dean’s Annual Report Celebrates Many Accomplishments of Previous Year

Today I’d like to introduce you to a few of the outstanding students at the UConn School of Business, the many achievements of our faculty, and the myriad of successes we have celebrated in the past 12 months.

In the pages of this year’s Dean’s Annual Report, you will read about Rashana Weerasinghe, who is completing her ninth (that’s right, ninth!) internship as a UConn student, this time at Amazon Robotics in Boston, where she is helping the company meet its sustainability goals.

You will also meet Linbing Pan, featured on our cover, who had an incredible summer internship at Nordstrom. During an introduction to alumnus Mike Koppel ’78, the former executive vice president and CFO of Nordstrom, Linbing expressed his passion for fashion and his interest in corporate management. Mike was able to advise Linbing on steps he could take to advance his interests.

These are just two of our many outstanding students who are pursuing active business experiences as part of their UConn journey. Our carefully designed and individualized advising program prepares our students for meaningful internships that are stepping stones to successful careers. Our well-connected faculty, successful alumni, and other friends of UConn give them the skills that they need, so when they land a big interview, they are ready to impress. Their stories begin on page 6.

Our business programs continue to produce outstanding results, with 88 percent of our Class of 2022 undergraduates securing jobs, entering graduate programs, or joining the military within three months of commencement. Be sure to see our top employers, rankings, and our placement statistics on pages 16-17.

Our faculty continue to make great strides in research that has real-world impact. In this issue, we feature three of our Operations and Information Management researchers who are tackling issues that impact us all, including how insurance companies can identify safe drivers, how the trucking industry can be more efficient, and how supply-chain management can be enhanced by lessons learned in the pandemic. Their work is featured on pages 26-29.

Our students are keenly focused on the intersection of business and society, seeking opportunities to learn and apply their interest in sustainability, corporate responsibility, and climate action. Environmental, social, and corporate governance (ESG) influences business strategy and investors today more than ever, and we are meeting that need with a variety of programs and experiences. On pages 30-31, you will meet faculty and recent alumni who are making strides to elevate the social conscience of business.

I hope you enjoy reading about the highlights of a busy, exciting, and productive year. As I write this, Thanksgiving season is upon us. We have much to celebrate and many people for whom we are grateful. I wish each of you a holiday season of personal joy, professional satisfaction, and the abundant love of those you hold dear.

 

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Alumni Spotlight: Alison Zweig

Allison Zweig graduated from UConn in Spring 2022 as a Marketing major with a double minor in Communication and Spanish. Allison now serves as a Research Analyst at NielsenIQ (BASES), a global information services company. Allison was introduced to NielsenIQ when Tyler Delano, a UConn alum, came into her Marketing Research class (MKTG 3260). Tyler spoke to the class about the exciting life within BASES and the company culture. “It really inspired me to hear about how fun and rewarding a career in marketing research could be.” Allison recalls; she then applied for an internship at NielsonIQ. “My interview process consisted of two different video calls where they asked me a lot of situational interview questions like ‘Tell me about a time when…’, as well as an online exam.”. Allison was able to secure an internship with NeilsonIQ for Summer 2021, and went on to receive a full-time offer for July 2022.

A typical day for Allison is surrounded by analytical work and meetings. Most of Allison’s work consists of configuring the survey information and consulting with her team on how they want to present it to the client. As an analyst, she takes full control over projects where she interprets survey results and helps formulate them into insights that NielsonIQ delivers to one of their Fortune 500 clients. Allison has worked on a lot of fun projects during her time at NielsenIQ so far, but she claims her favorite thing about this role is the people. “It sounded cheesy to always hear how everyone’s favorite thing about this company was the people, but I have met some of the best people in this role. I’ve had the most supportive managers and mentors, who not only provided career advice to me but have made me feel valued as a person.’ she states.

At UConn, Allison took advantage of all the resources available to her. She was involved in different organizations and took various positions that helped to explore my career goals. Allison also took advantage of the UConn current student and alumni network. As mentioned earlier, she was introduced to her current role from a UConn alum who came to present in one of her courses. “There are so many hidden gems at UConn that you should take advantage of before you enter the working world.”, she advises. One piece of advice Allison would offer is to conduct informational interviews where you can talk to people in roles or career paths you’re interested in. Allison says this was “one of the most beneficial things I did while looking for a role”. Not only does it show interest, but you are able to gain additional perspective and insight into various roles and companies.


Student Spotlight: Melanie Montalvo ‘22

As a Marketing major with a Management minor, Melanie Montalvo plans to graduate from UConn in December of 2022. Aside from her studies, Melanie is currently a Product Marketing Intern at WebMD. Melanie has been in this position since June of 2022. What attracted Melanie to her current position is the great reputation of the company. At the time, Melanie was not familiar with what Product Marketing was. After doing some of her own research, the role piqued her interests. The interview process for this role at WebMD was “fairly simple and straightforward”, in Melanie’s opinion. She had an initial phone conversation with a recruiter and then was asked to do a video interview. The interview was with the Product Marketing Manager and two other team members. The deciding factor in accepting this role was that it was a remote position. Over this past summer, Melanie also took online classes and had a side job. If she had to commute into New York City it would have been a lot more stressful for her, so she was relieved to have the remote option.

There is no typical day as a Product Marketing Intern at WebMD and Melanie is always working on different projects. She is currently overseeing all updates to any product decks which are client facing. WebMD has been modernizing their product offerings and creating new mockups. Melanie is managing this project and something similar has not been done at the company in years. A lot of this work looks like collaborating with other teams, such as project management and creative, and working with an external agency to create new templates. Melanie’s favorite professional experiences so far have been with her team. “I am constantly being supported and my work is always appreciated and acknowledged. I definitely think having such a close team creates an environment where I am comfortable asking questions and for help. It’s great that there has been trust established and my manager gives me meaningful projects to work on. I also enjoy having weekly team meetings where we discuss work but can also be lighthearted.” Melanie recalls.

Some advice Melanie would give to undergraduate students who are currently looking for internships or full-time roles would be to not be discouraged by rejections or not hearing back from positions you have applied for. “There are tens if not hundreds of applicants for each position and the reality is that you won’t hear back from most of them.” Melanie states, “I went through probably around 15-20 interviews and the more comfortable I got with interviewing, the more confident I was which led to offers. It was definitely discouraging at first, but everyone goes through it, and you eventually will land something that is meant for you. It’s okay if the only thing you get from an interview is experience and practice.”.


Alumni Spotlight: Anna Mecca ’22

Anna Mecca graduated from UCONN in May of 2022 as a Marketing major with a concentration in Professional Sales Leadership. Shortly after graduation, Anna took a position to work for Smith+Nephew, a global medical technology company, as part of their Commercial Leadership Rotational Program in Advanced Wound Care Management. Anna knew she wanted to be in the med-tech space and was especially interested in a role that offered a leadership development program. Smith+Nephew provides a 2-2.5 year program that consists of completing rotations within both marketing and sales divisions of the company, ultimately setting candidates up for a Sales Associate position. Anna states, “These programs really teach you the in’s and outs of a company, before accelerating to a more complex job role. This program in my eyes really teaches you how to first crawl, then walk, and eventually run!”.

As an undergraduate, Anna was a member of the UCONN Women in Business organization and was also on the UCONN Women’s Swim Team. Anna was among 15 female athletes nationwide to be selected to join the Women in Sports Foundation Mentorship Program. She was nominated by the UCONN Athletic Department, applied for the program, and was ultimately accepted. This enabled her to meet people within the sports world and get invaluable career guidance from professionals within the industry. Anna was very persistent in using the resources UCONN provides to their students. With that being said, UCONN partners with Parker Dewey, a micro internship platform that connects students and recent college graduates to employers. Here, company’s upload small projects onto Parker Dewey and students are able to apply and get compensated for meaningful work. One day while on the platform, Anna happened upon Smith+Nephew; who had posted a project titled, ‘Sales Pitch Presentation’. She noticed the company was in the med-tech space and that if done well, the sales pitch would be used as a job audition for their first Commercial Leadership Development Program. She applied for the project, was selected, and created a sales pitch presentation which she gave to 4 members of the sales/marketing team at Smith+Nephew. After a successful pitch, Anna received a call asking to officially interview. The process was broken into 3, 30 minute interviews each led by a different person in the Sales Department. Once completed, Anna got a call back the following week with a job offer! Her favorite experiences with Smith+Nephew so far have been through ‘OJT’ (On the Job) Field Trainings. Anna fondly recalls attending an OJT in Omaha, NE where she was able to shadow a Field Sales Trainer for a week out in the field. She was able to see surgeries, meet patients with wounds that use our product, talk to podiatrists and surgeons, discuss any questions she had along the way, and gained a better understanding of how Smith+Nephew operates.

Anna’s advice to current students is to use your resources! She declares, “It is CRUCIAL that you take advantage of the resources UCONN provides during your undergraduate career and expand your knowledge. Whether that be taking a resume class, meeting with an advisor in the Career Development Office, or taking a class that might pique your interest. You never know what opportunities can present themselves when you use the resources that you have at your disposal. So while at UCONN, make sure you take the time out of your busy schedule to focus on career development. Set aside a couple hours a week to devote your time to finding what you want to do and seeing if there are any opportunities out there. Don’t be afraid to ask for help too! If you’re in class and an employer comes in to speak about their company, if you’re interested, even in the slightest, go up to them and introduce yourself! Make that first impression and get yourself out of your comfort zone. As long as you are actively trying to ‘build your brand’ at UCONN, you will have much success!”.


BAPM Grad Students Assist Atlas Air With Pilot-Retention Analytics

Atlas Air First Officer David Thompson stands before one of the company’s aircraft. Atlas Air recently partnered with UConn’s BAPM graduate program to analyze data for a pilot-retention program, and a second project on spare-part availability.
Atlas Air First Officer David Thompson stands before one of the company’s aircraft. Atlas Air recently partnered with UConn’s BAPM graduate program to analyze data for a pilot-retention program, and a second project on spare-part availability. (Contributed Photo)

In the highly competitive international air-transportation business, ensuring on-time delivery of passengers and cargo requires elaborate strategic planning, precise scheduling, flexible and timely maintenance, and extraordinary teamwork.Continue Reading


Harvard Economist To Speak at UConn on Business Implications of Climate Change Policies

As dean of the Business School, one of my goals is to convene important conversations.

That is why I wish to invite you to join the UConn community for a presentation on climate change policy presented by Professor Robert N. Stavins, the A.J. Meyer Professor of Energy & Economic Development at Harvard University’s Kennedy School of Government.

A provocative speaker, Stavins’ topic is: “What Can an Economist Possibly Have to Say about Climate Change Policy?’’ His presentation begins at 4 p.m. Oct. 13 at the Dodd Center for Human Rights. The program will also be livestreamed; you can find a link here the day of the event.

“Attendees will come to understand what an economic perspective on climate change and climate-change policy has to offer,’’ Stavins said. “Business students and corporate executives should be attuned to climate-change policies because those policies will present very significant costs for some firms, and huge financial opportunities for other firms.’’

Stavins is the director of the Harvard Environmental Economics Program and the Harvard Project on Climate Agreements. He is a Research Associate at the National Bureau of Economic Research, a University Fellow of Resources for the Future, and a former Chair of the U.S. Environmental Protection Agency’s Environmental Economics Advisory Board.

He directed Project 88, a national, bipartisan effort to develop innovative approaches to environmental problems. He has been a consultant to government agencies, international organizations, corporations, and advocacy groups.

In March, he will lead a week-long program on climate change, energy and policymaking for the long-term, convening policymakers and corporate leaders from around the world to discover the science, economics, and policy of climate change, as well as related aspects of energy production and use.

The School of Business is one of the many entities on campus that help to fund, publicize, and participate in this program, which is part of the Edwin Way Teale Lecture Series. The series honors the legacy of a prominent American naturalist, photographer, and writer who helped bridge the gap between the conservation and ecological movements of the 20th century. An eclectic thinker, Teale won the Pulitzer for his nature writing. In fact, his book on the pesticide DDT helped inform Rachel Carlson’s “Silent Spring,’’ which was credited for advancing the global environmental movement when it was published in 1962.

We are proud to extend his vision.

UConn is a ‘Green Campus,’ and we work to soften our carbon footprint consistently. UConn is making investments regularly to do that, although many in our community say it is too slow. The Aspen Institute, a collection of scholars, nonpartisan thought leaders, and other experts eager to address some of the world’s most complex problems, has said we are near the top in our efforts. This is a healthy tension. And conversations like this one help inform those on both sides of the debate. But that only happens when people come, listen and engage.

So please join us.

By doing so you foster your personal knowledge and growth and you underscore the importance of these issues to you and to our community.

In the School of Business, we often say that the goal of education is to help each of us reach our potential. We are here to help our students and alumni intentionally work toward that personal goal and to contribute to making the world a better place.

Please join us. You will be glad you did.

 

Back to the Dean’s Corner


Our New Students: ‘They Take Your Breath Away!’

It does feel like a return to normal. After two years of COVID and virtual accommodations of various types, we are mainly face-to-face, and full of energy and innovation. My colleagues and I have been deeply engaged with new students in many of our programs.

The undergraduate students are arriving in record numbers with high accomplishments behind them and noble ambitions for their futures. They are accepting our challenge to be intentional about growing and learning in the next four years. I should say 4.1 years. That is the average time to earn an undergraduate degree at UConn. It is an extraordinary accomplishment that makes us a national leader in time to earn a degree. It does not happen by accident. We must provide them with the courses they need, when they need them, and we do. But that’s just a piece of the puzzle. We guide our undergraduate students, from the earliest days, to think about their education, their goals, their interests, and the ways they can develop leadership, knowledge, and industry experience. As a result, they become distinguished candidates in the job market.

Our graduate programs have become more diverse and complex. Last week, I was privileged to welcome students into multiple programs. The Online MBA (OMBA) and the MS in FinTech (Financial Technology) are new additions to our portfolio, aiming to be responsive to the needs of our students and to the needs of industry. Our corporate partners say they need every FinTech graduate we can produce, and the incoming students see those opportunities with crystal clarity. Our Online MBA provides flexible pathways to learning. During the COVID years we evolved our virtual learning delivery capability and can now deliver world-class learning opportunities to the students who want and need this flexibility.

Our well-established programs continue to attract talent, and it was wonderful to be with them again for in-person orientations and welcome. To remind you, we have multiple targeted graduate programs that continue to attract and serve high aspiration students: MS BAPM (Business Analytics and Project Management), MSA (Accounting), MS HRM (Human Resource Management) and MS FRM (Financial Risk Management).

On another morning I had the privilege of welcoming 10 new Ph.D. students. Each of our five academic departments added two students this year. And they take your breath away! They are intelligent, accomplished, and focused future faculty members. I told them they are ‘junior partners in the firm.’ And they are. They will open new avenues of thought. They will partner with our faculty to help advance ongoing learning and growth. We are very fortunate to have the ability to attract young people with their energy, enthusiasm, and promise.

There is a narrative out there about the irrelevance of education; a claim that nothing is changing and investment in one’s human capital is misspent. I find it confusing. When I look at what we are teaching and researching today, and compare it to 20 years ago: Wow!

Just look at the names of some of the degrees we offer today: Business Analytics, Financial Technology. My colleagues in the Marketing and Information Systems department are busy scraping websites to glean important insights into human behavior. The technology and the understanding of human behavior for this work did not exist 20 years ago, and today our students are expanding and defining it every day.

Some of the young people are talking about prior events as being at the end of the last century, and they are right. Twenty-some years into the new century, the future is rich and exciting, and UConn is contributing to our understanding of this world and preparing our students to thrive in it.

 

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Global Pandemics Are Incompatible With Widespread Prosperity

As viewed over the long arc of history, there are lessons to be learned from both pandemics and vaccines that inform our understanding of global prosperity. Good health and longevity are cornerstones of prosperity.

Seventy years ago, in 1952, polio cases exploded in the USA. Grade school students felt the brunt as they were kept at home, unable to play with friends and kept out of swimming pools, all because the consequences were so dire. If it sounds reminiscent of 2020 and COVID-19, it should. Fortunately, the iron lung had been invented to aid breathing for the sick. Unfortunately, there were not enough. People died. Bodies were deformed.

In 1955, Jonas Salk created a vaccine, and became a hero. In a televised broadcast he was asked who owned the patents to the vaccine. He famously answered, “Well, the people I would say. There is no patent. Could you patent the sun?”

It took almost no time for a fearful community to accept the vaccine. Shortly thereafter, in the spirit of continuous improvement, Sabine refined the vaccination process. Children returned to playing together and swimming.

But this was not an American story. Polio did not respect national boundaries. Nor did the rapid vaccine adoption in the USA describe a global response. Vaccinations cost money. Distributing vaccine is a supply chain challenge. People are not all receptive to the good intentions of a “Western remedy.” The United States and the United Nations and other organizations championed a global response, funded a global response, and ultimately achieved most of the goal: decades later.

By 1979, the U.S. was declared polio-free. Yet globally, in 1980, only 22 percent of one-year-olds were vaccinated against polio. This increased to a coverage of 86 percent of the world’s one-year-olds in 2015. Cases of polio have fallen dramatically over time. In 1980, there were over 50,000 reported cases of polio worldwide. By 2021, this number was below 1,000 with various small estimates from different sources.

In his book “Enlightenment Now,’’ Steven Pinker focuses on public health and childhood mortality improvements such as the Global Polio Eradication Initiative as examples of global improvements in many aspects of life. By 2015, polio was very rare outside of Afghanistan, Pakistan, and Nigeria. Germ theory, antibiotics, vaccines, and other medical interventions substantially increased life expectancies in the last century. In 1840, life expectancy was about 40 years; in 2020 it had risen to 75 years. Reduced childhood mortality was the major explanation.

In this context, an article in The New York Times (July 16, 2022) headlined ‘Sharp Drop in Global Childhood Vaccinations Imperils Millions of Lives’ catches our attention. A vaccination rate of 94 percent is generally thought sufficient to create herd immunity. From 2019 to 2021 vaccination rates for DTP3 fell five points to 81 percent. While UNICEF continues to be a major supplier of vaccine addressing a broad array of diseases, people must engage with programs to make a difference. There is reason to fear that the loss of herd immunity across an array of childhood diseases will allow them to remerge.

The 1918 flu epidemic, and the 2020 COVID pandemic both briefly shortened the pattern of increased life expectancy. Decreases in global herd immunities may do so again. In recent days, NPR, the AP, The Washington Post and The New York Times have all featured news of the first polio case in the U.S. in almost a decade.

How does all of this affect the UConn School of Business? It reminds us of the importance of history, of understanding human behavior and decision making, and of the global interconnections of lives today. Our students take about 50 percent of their coursework in the liberal arts and sciences. We seek to educate global citizens, as well as prepared professionals. The AACSB, our accrediting body for high aspiration business schools, refers to our collective mission as supporting global prosperity. It is important to frame that goal as a quality-of-life goal, not a personal wealth goal.

 

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Widespread Literacy: Key to a Functioning Democracy?

Dateline Scotland, UK, Summer 2022

After more than two years of virtual living without benefit of vacation, we landed in the UK for holiday. It created an opportunity to read (“Upheaval: Turning Points for Nations in Crisis,’’ by Jared Diamond) and explore history up close and personal.

Diamond’s book explores crisis and change in seven countries over many decades: Finland, Japan, Chile, Indonesia, Germany, Australia and the USA. A notable quote is: “Fundamental to any functioning democracy are widespread literacy, recognition of the right to oppose government policies, tolerance of different points of view, acceptance of being outvoted, and government protection of those without political power.”

These words evoke the notion of the Scottish Reformation, a process that led Scotland in the late 1500s to grow a Protestant tradition and move away from Catholicism. It led to a commitment to universal education. Schools were built and the university system was reformed.

“Upheaval” and Reformation created a fitting backdrop for exploring the area around Stirling, the former center of Scotland, and to visit the nearby Innerpeffray Library. Innerpeffray is the first free lending library in Scotland dating to 1680. The library kept careful records and today many people visit to learn what their relatives from centuries ago were reading and learning. Lara Haggerty is the Keeper of Books, a title associated with the library for hundreds of years. She oversees the 5,000 titles still managed in the library. As Lara points out, “Scotland became a real literary nation. This place was a little spark that started the flame burning.”

Lara shared some wonderful stories with us. We held some very old books, including “Cookery and Pastry’’ as taught by Mrs. MacIver (1787).
Reading that early cookbook, I should not have been surprised that it did not include cooking temperatures and times, since cooking was not done in devices where you could specify the temperature. It was surprising that recipes did not include quantities of ingredients, and the typesetting was strange. It seemed that there were two versions of the letter “s.” One of them was much like this “s” and one more akin to an “f”. Lara explained that it was a response to early printing presses where the traditional “s” had a tendency to attract blobs of ink and become illegible, especially when adjacent to another “s” or “e” or “a.” The larger “f” form did not suffer that problem, so this innovation made books more legible.

Their records allowed them to learn that the most popular books dealt with history, and many people were frequent borrowers. She shared the history of one borrower, John Barclay, who as a young man read history, went on to begin study as a minister, and then shifted his focus to natural science. He ultimately became a professor in the university system. As Lara and I talked, I imagined a borrower bringing a book home and during the month or so that books typically were outstanding, the borrower and the family would have read, perhaps together, perhaps out-loud. They would have discussed the material and have become the educated electorate needed for Scotland’s reformation and for Diamond’s notion of an effective democracy.

When we visited, they were celebrating innovation, and had on display a working model of a passive heat-dissipating device, a close-cycle heat engine, developed by one of their readers and patented in 1816. It was created by Robert
Stirling, hence its name, “Stirling Engine.” Over the years, refinement and redesign have made it faster, better and cheaper. It is now an element for temperature management in some laptops.

And of course, the very existence of Innerpeffray arose because of the invention of the printing press. The printing press was introduced around 1450 and was adopted rapidly. Jeremiah Dittmar of the London School of Economics has demonstrated that about half of the 100 largest European cities adopted printing technology. Early on it was a craft and early cities that adopted it not only grew the printing activity but had significantly higher, broad economic growth than non-adopting cities. Indeed, Innerpeffray Library was only possible because the printing press had enabled large-scale production of books at “affordable” prices. By 1680, David Drummand, the founder, had collected a library which could and did support the reading needs of a community.

The Scottish Reformation and Innerpeffray Library seem to exemplify Diamond’s quote above: “Fundamental to any functioning democracy are widespread literacy, recognition of the right to oppose government policies, tolerance of different points of view, acceptance of being outvoted, and government protection of those without political power.” At UConn, and in the School of Business, we champion free inquiry and access to information.

It was great to explore how those themes played out hundreds of years ago. Today, there are those who want to ban books and control information, but Innerpeffray exemplifies the right idea: share the books, encourage reading and exploring ideas. Who knows from whom the next revolutionary ideas will come? Reading and debating will prime the pump. I am privileged to work with faculty, staff, students, and alumni who believe in ideas, and in investing today for a better tomorrow.

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Monique Domingo ’22, School of Business

UConn Today – While studying for her doctorate at the UConn School of Business, Monique Domingo sought to pay forward the support she herself had received throughout her academic journey by serving as a mentor to other students. She’ll be taking that Husky spirit and love of learning with her to Louisiana State University after graduation, where she hopes to guide and inspire the next generation of learners as an assistant professor of management.