The internet: an everyday tool that has somehow become obscure and mysterious in both its definition and the way it works. On Friday, February 9, Adjunct Professor Stephen Fitzgerald tackled the daunting task of explaining how the internet works in the latest OPIM Innovate workshop. The workshop covered how we connect to the internet, how we send messages through the internet, the divisions of the internet (such as the surface web, deep web, and dark web), and websites.
OPIM
‘A Game-Changer for MSBAPM Students’
Fun-Filled Professional Enhancement Challenges Will Highlight Student Accomplishments, Strengthen Resumes
Students in the Business Analytics and Project Management master’s degree program (MSBAPM) will have the opportunity to compete in a new professional enhancement, gamification-style challenge. Continue Reading
Does Social Media Excel When an Industry is in Crisis?

Savvy Social Media Tactics Boosted Airline Industry Following Devastating Crash
The crash of a passenger airplane is the ultimate public relations crisis for the airline industry.
But the opportunity to explore the way a distressed airline—and its competitors—handle that crisis on social media provides an outline for many different companies on the right and wrong way to address an industry emergency, said OPIM Professor Shu He. Continue Reading
FAU Study Says Some Nursing Homes Gaming the System to Improve Their Medicare Star Ratings
PR Newswire– For families faced with the difficult decision of placing a loved one in a nursing home, a government rating system is often the only source of information to determine which facilities are the best. However, a new study of nursing homes in California, the nation’s largest system, by faculty at Florida Atlantic University and the University of Connecticut, found that some nursing homes inflate their self-assessment reporting to improve their score in the Five-Star Quality Rating System employed by Medicare to help consumers.
Broadband Companies, Public Officials Set Sights on Super-Fast Internet
Stamford Advocate– The race is on to expand high-speed internet service across the country.
Stamford-based Charter Communications has emerged as a leader in the broadband industry, as it has connected millions of customers across the country in recent months to super-fast “gigabit” service. In Connecticut, public officials are also pushing ahead with a number of rapid-connection initiatives, which they argue are engines of economic growth. But these programs must tackle significant challenges — including recent regulatory changes — to fulfill their potential.
Some California Nursing Homes Inflated Star Ratings
Skilled Nursing News – The Centers for Medicare & Medicaid Services (CMS) has made improvements to its Five-Star Quality Rating System after questions about self-inflation, and a new study provides more evidence for why the changes were necessary.
Are Nursing Homes Inflating Their Medicare Star Ratings?
UConn Professors Find that Some Self-Reporting is Flawed
Nursing homes may be inflating their self-assessments in an effort to improve their Medicare star ratings, according to a new study by UConn OPIM professors Niam Yaraghi and Ram Gopal and their colleague, Xu Han ’17 Ph.D. Continue Reading
Fall 2017 Research Newsletter
Hello to friends and colleagues across the country and around the world! The beginning of a new academic year is filled with energy and excitement, both for our students and our faculty. This year that momentum is augmented by a team of new faculty members who bring both extensive research accomplishments and a love of teaching to UConn.
Scholar Develops Software to Search the Dark Web for Hate Group Manifestos
The Journal of Blacks in Higher Education – Ugochukwu O. Etudo, a new assistant professor of operations and information management in the School of Business on the Stamford campus of the University of Connecticut, has developed software that can be used to search the internet and the so-called “Dark Web” to identify websites that espouse radical views and violent behavior.
Student-Athlete Strong: Tosin Adeniyi

UConn Today – UConn’s student-athletes are often lauded for their on-field achievements, but there’s an equally important – often unseen – dimension to the student-athlete.
Tosin Adeniyi ’18 (BUS)
Hometown and high school: Springfield, Illinois; Chatham-Glenwood High School
Sport: Women’s Volleyball, middle blocker
Area of study: Management Information Systems
Anticipated graduation: May 2018