This article first appeared in the UConn Business magazine, Volume 2, Issue 1 (Fall 2010)

Jean M. LaVecchia ’81 MBA rewrites the rules to the triple bottom line

For Jean M. LaVecchia, Vice President of Human Resources at Northeast Utilities,life can be mysterious – and hopeful. From math to human resources, man-hole covers to energy grids, Millstone to ethics reform – LaVecchia has led the charge – bringing about changes in industry and education that affect not only how we live and learn, but how we interact with each other and the environment. Speaking to a group of over 200 MBA students and
alumni, LaVecchia retraced her career and the challenges that she has faced.

Graduating in 1973 summa cum laude from Connecticut College with a degree in  mathematics, she began her career in the Bell Telephone system as an economic  engineer for Southern New England Telephone. Luckily, her managers stressed the importance of education – providing opportunities for internal and external development.  So, when she had the opportunity to enroll in UConn’s Full-Time MBA Program in 1980, she jumped at the chance.

“I would drive from New Haven to Hartford each day to attend classes – and it has provided me with opportunities I never would have had… Earning an MBA degree demonstrates your own commitment to learning and investment in your own career,” notes LaVecchia who graduated from the UConn Program in 1981 and resumed her career at SNET.

Notwithstanding the recession of the early 1980’s, LaVecchia was able to advance within SNET – becoming Assistant Treasurer in charge of 401(k) plans, financial planning and analysis and soon thereafter, being appointed Vice President for Retail Marketing. Yet, through a series of “quirks and wonderful opportunities,” she found herself transitioning from finance to human resources. It began in the late 1980’s – a challenging time for SNET as labor strikes over benefits threatened to halt service. With an agreement reached, the organization underwent internal changes at the executive management level – creating more opportunities in Human Resources that would bring the focus back on talent development. For LaVecchia, it was an opportunity to blend her analytical and strategic capabilities with people – and she was a shoo-in for the role of Senior Vice President of Organizational Development. Leveraging her ability to analyze issues, she realized that the jump from finance to human resources wasn’t as vast as she originally believed.

And she was off. During deregulation of the telecom industry, LaVecchia led the restructuring of SNET into wholesale and retail operations and developed a multi-year strategic change management process focusing on leadership and organizational adaptability. She later left her 24-year career at SNET to accept an opportunity at People’s  Bank in 1998 – becoming Executive Vice President of Corporate Services directing the bank’s strategic planning and overseeing its human resources functions. But, while the
corporate environment was undergoing dramatic changes brought on by the dotcom era and a hyper-competitive global market, LaVecchia was undergoing a change management process herself – and took on quite possibly her most challenging (and gratifying) career  move.

LaVecchia left People’s Bank in 1999 to join Northeast Utilities – reeling after the Millstone Nuclear Power Plant crisis. Memorialized on the cover of TIME magazine – the media castigated Northeast Utilities, challenging them to upgrade their safety initiatives and punish those managers who chose retaliation against employees for reporting safety violations. By chronicling the plight of whistleblowers who went outside the company to tell their story because senior managers wouldn’t listen, Northeast Utilities found itself in an ethical quandary. “We learned the hard way; and many companies and leaders are still learning the hard way…”offers LaVecchia who now serves as Vice President of Human Resources and the organization’s Chief Ethics Officer. “Ethics and leadership build the heart of the company – and human resources fills a necessary role in informing and educating employees. But it takes great leaders to ensure a pervasive culture of ethics – and great leaders are role models who always do the right thing.

Ethics is now a top priority for the company and our leaders course-correct when  necessary, even if they need to eat humble pie. My mother always told me that ‘if it’s too good to be true, it is’, so when you see something wrong, you’ve got to be proactive,  courageous, speak up, and not just go along with the crowd. Could-a, should-a, would-a  never helped anyone.” Motivated by the spirit of service, LaVecchia has been the chief promoter of doing the right thing – and promoting “doing the right thing” as a core corporate value. “We need to know  that when we move, we’re moving in the right direction; and it benefits everybody,” offers  LaVecchia who now evaluates opportunities on the basis of their economic, environmental and social impacts.

Of course, infusing a culture with innovation can be a bit “like turning the Queen Mary” admits LaVecchia. “These days are much more exciting as this industry is on the leading edge of change; but we’ve met the innovation challenge head on. We found that we had
to infuse new talent into the organization and hire those who have more strategic planning skills and know how to react quickly. We need people who have experienced the pace of change. There are tremendous opportunities advancing through the stimulus package to upgrade our network – to automate it so that it is self-diagnosing and self-healing.”

LaVecchia also praised the expertise of UConn students. “UConn is our premier school.  We recruit heavily at the undergraduate and graduate levels. In fact, over 400 NU employees are UConn graduates and this past summer, we hosted 120 interns.” UConn’s graduate and undergraduate degrees boast a robust curriculum that incorporates  experiential learning, so students now have the advantage of working in cross-curriculum-based teams. “To the extent you can work in teams, learn from each other and faculty, test assumptions and models, probe for better information, better understand the  interdependent role of regulation and government, network, and build your team and communication skills – it will be very helpful to you in your careers,” she noted.

In offering advice to students, LaVecchia added “Consider, more broadly, what you want to do – and as you go through your program, explore other fields… As one of my  management professors told me, do not seek a career or positions because you want to be it – seek it because you want to do it. ‘Being’ is one thing, but finding your passion is  ever more important.”

Jean M. LaVecchia

Jean M. LaVecchia is vice president – Human Resources and Ethics Officer for the Northeast Utilities system (NU). She is a member of the Senior Management Committee responsible for all aspects of human resources, including workforce planning and  development, ethics and safety.

A native of Connecticut, LaVecchia joined NU in November of 1999. She has more than 25 years in the telecommunications and banking industries at People’s Bank and Southern  New England Telecom Corporation (SNET, now AT&T) where she has played integral management roles in strategic planning, human resources and organization development,  communications, marketing and auditing.

LaVecchia is a member of the Board of Governors for Higher Education and a member of the board of advisors of the University of Connecticut’s School of Business. LaVecchia graduated from Connecticut College summa cum laude in 1973 with a Bachelor’s degree
in Mathematics. She received her MBA degree in Finance from the University of Connecticut in 1980. She is a member of Phi Beta Kappa and Beta Gamma Sigma Honor Societies.

This article first appeared in the UConn Business magazine, Volume 1, Issue 1 (Summer 2009)

“Creativity is in our DNA at Walmart,” noted Bill Simon ’81, ’88 MBA, a distinguished UConn School of Business alum.  Simon, Executive Vice President and Chief Operating Officer of Wal-Mart US., and his colleague, Hank Mullany, President of Wal-Mart Northeast, were addressing questions from Full-Time MBA students at a forum about organizational  transformation on Tuesday, April 21st.

After the forum, they opened the floor to a question and answer session regarding career management, a topic of particular importance to students in this economic climate. The forum held at UConn was focused on the organizational transformation that Walmart Executives Address Organizational Transformation and Careers with MBA Students Walmart has undergone in the past few years and career advancement.

Mr. Simon started with a quote from Walmart CEO, Lee Scott, “To stay out in front of change, we must make unique contributions to the community.” Walmart does this through a strong strategy around climate, waste and products. Stores are becoming more energy efficient through solar power and renewable energy, creating zero waste and selling products that sustain resources and the environment. This is a two-fold effort: it gives Walmart a great image, but it also saves the company millions of dollars a year. Smaller packing allows the company to save waste and lowers the cost of operation. Aerodynamic trucks save 32 million gallons of fuel each year.

Walmart’s corporate motto “Save Money. Live Better.” follows this notion. Mr. Simon is proud to be a Walmart employee; he believes that Walmart’s position as an established leader in the retail segment is driven by its ability to save consumers money and provide them with fast and friendly stores. Simon also noted that Walmart is adept at executing new ideas by staying on the cutting edge; he’s never experienced a company that does it better.

In the career session, Simon and Mullany spoke to MBA students about the skills and traits that are needed to excel in today’s business world. Students should leave their MBA program with a willingness to work hard. Mullany notes that having a “fire in your belly” that will fuel work ethic is among one of the most important skills. In addition, strong  communication, leadership and analytical skills will contribute to success in the business world.

Today’s business world is competitive and Mr. Simon and Mr. Mullany reminded all students to be proactive, not reactive. A new employee can make a difference early on and has the opportunity to shine when first starting a new job. In order to be successful in finding the right job, Mr. Simon reminded all students not to take a job simply because the pay seems right. He asked the students to always remember three basic principles: ask yourself what you get from the position, what you give to the position/company and what is in it for you. Mr. Mullany followed with stressing the importance of having a vision of what you want out of a career. The skills Mr. Simon learned at UConn helped to prepare him for his career trajectory.

Mr. Simon is currently Executive Vice President and Chief Operating Officer of WalMart US. He is responsible for the retailer’s U.S. operations, covering more than 3,600 stores, logistics, asset protection, transportation and store innovation. The Walmart U.S. retail units include Discount stores, Supercenters, Marketsides and Neighborhood Markets. He was promoted to his current position in 2007. Mr. Simon was previously EVP of Professional Services and New Business Development where he managed Pharmacy, Optical, Tire and Lube Express, Photo, and Connection Centers. Mr. Simon also led the team that created and launched Walmart’s $4 generic prescription program.