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The Business Mastery Program for Public Service Professionals



About the Program

The Business Mastery Program for Public Service Professionals began in January 2008. The program was developed by the UConn School of Business Executive Education Program in conjunction with a state-wide Public Service Consortium, a group of State agency representatives. The program is designed to deliver valuable management concepts and skills to professionals working in public service positions in State government or in municipal agencies.

The two-course certificate program offers Introduction to Management in the spring semester and Introduction to Employment Law & Government Processes in the fall semester. Participants can either earn 4 undergraduate or 3 graduate non-degree credits per course. The courses do not need to be taken sequentially; however, a certificate will be issued upon completion of both courses.

Course Descriptions

Certificate Program (two course format)

Introduction to Employment Law & Government Processes (fall semester)
This course provides an overview of the critical functions of public sector management including employment law, accounting and government processes.  The course begins with an overview of the various types of employment law claims, focusing on issues of discrimination in the workplace; the treatment of medical issues in the workplace; and best practices for hiring, reviewing performance and disciplining and terminating employees.   The second module in this course explores the public policy process by examining the origination of laws, the regulations that form the basis for implementing laws, and the political environment that impacts effective governance. The course includes an introduction to the concepts and frameworks for the public budgeting process and the connection between public budgeting and the political process. The course will provide an introduction to the purpose and function of state government, and examine the forces (both financial and political) that impact the effective implementation of government processes.

Introduction to Management (spring semester)
The introduction to management course is designed to provide students with a framework to understand how managers and subordinates interact by focusing on the characteristics of individuals, groups, and individuals and groups within organizations. Parts of this section of the course focus on ethics in the workplace, strategic leadership and both leading and dealing effectively with organizational change. The second module in this course addresses labor relations topics including: managing in a unionized workplace; employee discipline/just cause; responding to union grievances; and the negotiation process; mediation; interest arbitration.

Time and Location

The 14-week course that will be offered Spring 2012:  

Introduction to Management
Wednesday evenings

Classes meet from 5-8:00 p.m. in Room 301 at the Graduate Business Learning Center,
100 Constitution Plaza in Hartford.  (Free parking is available in the attached parking garage.)

Credit and Cost per Course

Each course for this program will earn either 4 undergraduate or 3 graduate non-degree credits.
4 undergraduate credits = $1,643/course    OR    3 graduate credits = $2,040/course
(A UConn payment plan option is now available.)

Payment is due at the beginning of each semester. Course fees are approved by the Board of Trustees and may vary by academic year.

For information on tuition reimbursement options, contact your Human Resources Department and/or your Union representative.

*Courses are subject to cancellation should enrollment fall below a minimum number of participants